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  • INTRODUCTION
    • Knowledge Base
    • FAQs
    • Contact Us
  • AREAS
    • Contracts
      • Search
      • Filter
      • Create Contract
        • Customer Tasks
        • Customer & Address
        • Loan Agreement & Round
        • Know Your Customer
        • Application & Employment
        • Requests & Privacy Consent
        • Income
        • Expenditure
        • Send Customer Tasks
        • Customer Tasks
        • Lend
        • Resend Tasks
      • Payments
        • Non-Payments
      • Open Contract
      • Contract Summary
        • Vault
        • Reloan
        • Manage Cards
          • Prioritise Cards
        • Call Customer
          • No Answer
        • Reschedule
        • Settle
        • Write-off
        • Change Round
        • CPA Collection Time
      • Transactions
        • Reverse Transaction
        • Credit
        • Debit
      • Notes
      • Consumer Duty Surveys
        • Send Survey
        • Complete Survey
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      • Customer Upload
    • Customers
      • Search
      • Create Customer
      • Create Contract
        • Customer Tasks
        • Customer & Address
        • Loan Agreement & Round
        • Know Your Customer
        • Application & Employment
        • Requests & Privacy Consent
        • Income
        • Expenditure
        • Send Customer Tasks
          • Customer Tasks - Mobile
        • Activate Loan
        • Resend Tasks
      • Edit Customer
      • Customer Summary
        • Vault
        • Manage Cards
          • Prioritise Cards
        • Call Customer
          • No Answer
      • Contract Details
        • Reloan
        • Open Contract
        • Payments
          • Non-Payment
        • Reschedule
        • Settle
        • Write-off
        • Change Round
        • CPA Collection Time
        • Transactions
          • Reverse Transaction
          • Credit
          • Debit
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      • Select Agent
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        • Open Round
        • Round
          • Reorder
          • Customer Summary
            • Vault
            • Manage Cards
              • Prioritise Cards
            • Loan
            • Call Customer
              • No Answer
          • Contract Details
            • Reloan
            • Open Contract
            • Payments
              • Non-Payment
            • Reschedule
            • Settle
            • Write-off
            • Change Round
            • CPA Collection Time
            • Transactions
              • Reverse Transaction
              • Credit
              • Debit
          • Notes
    • Reports & Exports
      • Transactions
      • Survey Results
      • Rounds Worksheet
        • Worksheet Example
    • Company Setup
      • Office Users
        • Search
        • Create User
        • Delete User
        • Edit User
      • Rounds
        • Search
        • Create Round
        • Delete Round
        • Edit Round
      • Creditor Information
  • Glossary
    • Glossary of Terms
  • RELEASE NOTES
    • Release Notes
  • ABOUT
    • About SDX
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  1. INTRODUCTION

Knowledge Base

NextFAQs

Last updated 6 months ago

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Welcome to the CCA Digital help guide, our new knowledge base, designed to help you make the most of the CCA Digital system.

It contains comprehensive information on every aspect of the system, including the latest developments. We invite you to explore it and share your feedback with us, so we can tailor the guide and the CCA Digital platform to suit your needs.