LogoLogo
  • INTRODUCTION
    • Knowledge Base
    • FAQs
    • Contact Us
  • AREAS
    • Contracts
      • Search
      • Filter
      • Create Contract
        • Customer Tasks
        • Customer & Address
        • Loan Agreement & Round
        • Know Your Customer
        • Application & Employment
        • Requests & Privacy Consent
        • Income
        • Expenditure
        • Send Customer Tasks
        • Customer Tasks
        • Lend
        • Resend Tasks
      • Payments
        • Non-Payments
      • Open Contract
      • Contract Summary
        • Vault
        • Reloan
        • Manage Cards
          • Prioritise Cards
        • Call Customer
          • No Answer
        • Reschedule
        • Settle
        • Write-off
        • Change Round
        • CPA Collection Time
      • Transactions
        • Reverse Transaction
        • Credit
        • Debit
      • Notes
      • Consumer Duty Surveys
        • Send Survey
        • Complete Survey
        • Survey Results
      • Customer Upload
    • Customers
      • Search
      • Create Customer
      • Create Contract
        • Customer Tasks
        • Customer & Address
        • Loan Agreement & Round
        • Know Your Customer
        • Application & Employment
        • Requests & Privacy Consent
        • Income
        • Expenditure
        • Send Customer Tasks
          • Customer Tasks - Mobile
        • Activate Loan
        • Resend Tasks
      • Edit Customer
      • Customer Summary
        • Vault
        • Manage Cards
          • Prioritise Cards
        • Call Customer
          • No Answer
      • Contract Details
        • Reloan
        • Open Contract
        • Payments
          • Non-Payment
        • Reschedule
        • Settle
        • Write-off
        • Change Round
        • CPA Collection Time
        • Transactions
          • Reverse Transaction
          • Credit
          • Debit
      • Notes
    • Rounds (New)
      • Select Agent
      • Rounds
      • Round
      • Customer Visit
      • Rounds (Legacy)
        • Search
        • Open Round
        • Round
          • Reorder
          • Customer Summary
            • Vault
            • Manage Cards
              • Prioritise Cards
            • Loan
            • Call Customer
              • No Answer
          • Contract Details
            • Reloan
            • Open Contract
            • Payments
              • Non-Payment
            • Reschedule
            • Settle
            • Write-off
            • Change Round
            • CPA Collection Time
            • Transactions
              • Reverse Transaction
              • Credit
              • Debit
          • Notes
    • Reports & Exports
      • Transactions
      • Survey Results
      • Rounds Worksheet
        • Worksheet Example
    • Company Setup
      • Office Users
        • Search
        • Create User
        • Delete User
        • Edit User
      • Rounds
        • Search
        • Create Round
        • Delete Round
        • Edit Round
      • Creditor Information
  • Glossary
    • Glossary of Terms
  • RELEASE NOTES
    • Release Notes
  • ABOUT
    • About SDX
Powered by GitBook
On this page

Was this helpful?

Export as PDF
  1. AREAS
  2. Customers
  3. Create Contract

Resend Tasks

PreviousActivate LoanNextEdit Customer

Last updated 1 year ago

Was this helpful?

If you have forgotten to send certain tasks or need to resend tasks to the customer, click the kebab menu and select the resend option. Once all tasks are selected click the send button.

At present, if the customer has not finished the initial tasks that were sent, you need to resend all the tasks again, as it will overwrite the previous tasks sent. Our team is currently working on resolving this issue so that, in the future, you will be able to send additional tasks without needing to resend everything.